ADY Achieves ISO 9001:2015 Quality Management System Certification

ADY Achieves ISO 9001:2015 Quality Management System Certification

Azerbaijan Railways CJSC (ADY) has obtained the international ISO 9001:2015 Quality Management System certification, confirming its compliance with this globally recognized standard.

The certificate was awarded by the certification body TÜV Austria GMBH based on an audit conducted from November 26-29, 2024, to assess ADY's conformity with ISO 9001 standards.

ISO standards are among the most widely adopted and significant standards worldwide. By achieving ISO 9001 certification, ADY reaffirms its commitment to improving its freight and passenger transportation services at a global level.

The ISO 9001 certification enhances Azerbaijan Railways' competitiveness, enabling stronger relationships with customers and partners. Additionally, it strengthens the company’s strategic development, improves the quality of services and products, and boosts customer satisfaction.

Through the optimization of internal processes and increased efficiency based on the requirements of ISO 9001, ADY will offer more effective customer-focused solutions. This will lead to higher levels of customer satisfaction and open new business opportunities for the company.

The certification underscores ADY's commitment to quality services and the implementation of modern management approaches, further increasing the agility and accuracy of its operations.

ADY is also working on obtaining other relevant certifications in the future to enhance customer satisfaction and ensure workplace safety.